Web design

Somethingdigital.co.uk are our preferred web design partners. They offer custom website design, e-commerce and content management websites, providing everything for online business, from domain registration to a completely bespoke e-commerce system.

Something Digital pride themselves on customer satisfaction and quality of results. As part of their commitment to quality they present their Client Charter, which sets out the standard of service you can expect from them:

Something Digital Client Charter:

1. Standards compliance. All websites will be designed to be compliant with current standards set by the World Wide Web Consortium.
2. Search engine optimised design. Where relevant, all websites will be designed from the ground up with search engine optimisation as one of the primary aims.
3. Suitable hosting. If we provide webserver hosting, we will only offer you services with guaranteed uptime, housed in dedicated datacentre environments, and with specifications suitable for your needs.
4. Understanding your business. We will learn as much as possible about your business in order to fulfil the requirements of the project efficiently and effectively, and to help you define the project specifications where required.
5. Client confidentiality. We will respect client confidentiality at all times.
6. Good communication. We understand the importance of good communication and will respond swiftly to any enquiries or work requests, ensuring that any technical issues are explained clearly and simply.
7. Agreed price & deliverables. Where possible, we will provide a written quotation for a project and we’ll agree the deliverable stages and due dates with you before work starts.
8. Revision approval. If the project cost needs to be revised for any reason we will discuss this with you at the earliest opportunity to seek your approval.
9. Regular progress updates. We will keep you regularly updated on project progress.
10. Evaluate before publication. We will ensure that you have the opportunity to fully test and evaluate all project work prior to publication.
11. Addressing change requests. We will address all change requests swiftly.
12. Final invoice. We will not issue our final invoice until you are completely happy with the work carried out.

For more information please contact Rob Lee @ Something Digital on 0114 287 8700.
(Mentioning that you found his details at CaffeinateIT.)